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Established in 1975, the Approved Auto Repair program is AAA's way of helping millions of drivers find reliable auto repair service. Each year, AAA inspects thousands of repair facilities to ensure they meet and contiue to meet its stringent standards for technical competence and customer service. It takes a 90% satisfaction rating to earn AAA approval, and only one-third of all facilities that apply are granted approval.
As part of the AAA network of certified auto repair shops, we meet all AAA standards:
Provide our customers with a clean, safe, and comfortable waiting area
Have a formal training system in place that keeps all employees up-to-date on automotive advances
Employ service reception personnel who demonstrate competence in talking about service and repairs
Agree to undergo ongoing visits every 60 to 90 days throughout the year
Visit AAA: //www.aaa.com/
The California State Automobile Association (CSAA) is affiliated with AAA but operates an independent certification program for repair shops. CSAA examines the following:
CSAA members receive a limited 6-month/6,000 mile warranty on repairs when using an approved garage like Redwood General Tire Pros. In addition, the association offers dispute resolution between its members and certified garages.
Visit CSAA: www.csaa.com
The MICHELIN® PAX System allows vehicles to continue driving at lower speeds for a certain amount of miles in the event of a flat tire. Not all tire shops are equipped to service run flat tires and their new technology. Redwood General Tire Pros is certified for MICHELIN®, Goodyear, Bridgestone (Goodyear and Bridgestone license the technology from MICHELIN®). We have the proper equipment to repair run flat tires and requires service PAX system tires.
Our automotive service center includes a Hunter tire changer that is compatible with run-flat tires.
If you have any questions about our automotive service center, AAA member benefits, or CSAA benefits, call (650) 369-0351 to talk with a member of the Redwood General Tire Pros staff. We're proud to assist drivers across Redwood City, CA, Menlo Park, CA, Palo Alto, CA, and surrounding areas with automotive repairs that restore vehicle performance for continued, reliable transportation.
Contact Us for More Info on Our Certifications